Terms of Service

To use this Service, you must: - Be at least 13 years old (or the legal age in your jurisdiction) - Have legal capacity - Comply with all applicable laws and regulations - Provide truthful and accurate registration information Minors must obtain consent from a parent or guardian to use this Service.

When creating an account, you agree to: - Provide accurate and complete information - Keep your information up to date - Be responsible for all activities under your account - Keep your account credentials confidential - Immediately notify us of any unauthorized use Your account is for personal use only and may not be shared, transferred, or sold.

Veo 3.1 AI provides the following core features: **Text to Video**: - Convert text descriptions into videos - Support various scenes and styles - Generate up to 30 seconds of HD video **Image to Video**: - Convert static images into dynamic videos - Add dynamic effects to images - Generate smooth video animations **Additional Features**: - Video download and sharing - Generation history management - Batch generation (certain packages) - API access (certain packages)

**Technical Limitations**: - Video length: Up to 30 seconds - File size: Uploaded images max 10MB - Resolution: Varies by package - Processing time: Usually 2-5 minutes **Usage Limitations**: - Generation count: Based on your purchased credits - Concurrency: Max 3 simultaneous generation tasks - Storage duration: Based on package validity **Content Restrictions**: - Prohibited to generate illegal, harmful, or inappropriate content - See Section 4 "Prohibited Activities" for details

We strive to provide 99.9% uptime but do not guarantee uninterrupted or error-free service. Service may be interrupted due to: - Regular maintenance and updates - Emergency technical issues - Force majeure events - Third-party service disruptions We will try to provide advance notice of scheduled maintenance.

**Credit Definition**: - 1 credit = 1 video generation opportunity - Each generation attempt consumes credits, regardless of success or failure - Credits are non-transferable and non-refundable for cash **Credit Validity**: - One-time purchase: 30-180 days based on package - Monthly subscription: Valid for the current month, does not accumulate - Annual subscription: Allocated monthly, does not accumulate **Credit Consumption Rules**: - Text to Video: 1 credit per generation - Image to Video: 1 credit per generation - Failed generation: Credits automatically refunded - Canceled generation: Credits immediately refunded

We offer the following pricing plans (prices subject to change): **One-Time Purchase**: - Starter: $9.99 / 50 credits - Standard: $29.99 / 200 credits - Enterprise: $69.99 / 500 credits **Monthly Subscription**: - Starter: $14.99/month / 100 credits - Standard: $49.99/month / 400 credits - Enterprise: $99.99/month / 1000 credits **Annual Subscription**: - Starter: $135/year (save 25%) - Standard: $420/year (save 30%) - Enterprise: $720/year (save 40%) For detailed feature comparison, visit the Pricing Page.

**Accepted Payment Methods**: - Credit cards (Visa, MasterCard, American Express) - Debit cards - Other Stripe-supported payment methods **Payment Processing**: - All payments securely processed through Stripe - We do not store complete credit card information - Credits activated immediately after successful payment **Auto-Renewal**: - Subscription plans auto-renew - At least 7 days notice before renewal - Can be canceled anytime in account settings - After cancellation, still usable until current period ends

**Refundable Situations**: - Technical issues preventing service use (within 7 days) - Duplicate or incorrect charges - Unused credits (within 7 days of purchase) **Non-Refundable Situations**: - Used credits - More than 7 days after purchase - Account termination due to Terms violation - Monthly or annual subscriptions where the period has started **Refund Process**: 1. Send refund request to support@veo3o1.com 2. Provide order number and refund reason 3. We will review within 5-7 business days 4. If approved, refund processed within 7-14 business days

We reserve the right to change prices at any time. Price changes will: - Notify existing users 30 days in advance - Not affect purchased credits or current subscription period - Take effect on next renewal

**Prohibited Content**: ❌ Illegal content (violence, terrorism, hate speech) ❌ Pornographic or sexually suggestive content ❌ Infringing on copyright, trademarks, or intellectual property ❌ Privacy-violating content (personal information without consent) ❌ Misinformation or deepfakes ❌ Harassing, bullying, or threatening others ❌ Child sexual abuse material (CSAM) ❌ Content that may cause physical or psychological harm **Content Moderation**: - We use automated and manual moderation - Violating content will be removed - Serious violations may result in account suspension

Prohibited Technical Activities: ❌ Attempting to bypass or hack service limitations ❌ Reverse engineering, decompiling, or disassembling ❌ Using bots, crawlers, or automation tools ❌ Interfering with normal service operation ❌ Conducting DDoS attacks or other malicious activities ❌ Probing, scanning, or testing system vulnerabilities ❌ Excessive API calls (exceeding limits)

Prohibited Business Activities: ❌ Unauthorized reselling or distribution of the Service ❌ Using the Service to develop competing products ❌ Sharing or transferring accounts ❌ Using false or stolen payment information ❌ Fraudulently applying for refunds ❌ Exploiting vulnerabilities for improper gains

Violations may result in: **Warning**: First minor violation: Written warning, requirement to delete violating content **Suspension**: Repeated violations: Temporary account suspension (7-30 days), cannot use service during suspension, credits and subscriptions do not extend **Termination**: Serious violations: Permanent account ban, forfeiture of all credits and subscriptions, no refunds **Legal Action**: Serious illegal activities: Report to law enforcement, reserve the right to pursue legal action

**Our Rights**: - All code, design, and technology of Veo 3.1 AI platform - "Veo 3.1 AI" name, logo, and trademarks - Website content, documentation, and tutorials - Overall look and feel of the Service **Your License**: - We grant you a limited, non-exclusive, non-transferable license - To use the Service for personal or commercial purposes only - May not copy, modify, or distribute platform code

**Your Rights**: - You retain ownership of original input content (text descriptions, uploaded images) - You own the usage rights to generated videos - Can be used for personal or commercial purposes - Can be modified, edited, or published - No attribution to Veo 3.1 AI required **Our Rights**: By uploading and using the Service, you grant us: - Limited license: Store, process, and display your content to provide the Service - Use your content to improve AI models (anonymized) - Display for marketing purposes (with your consent) - Use feedback: Feedback, suggestions, or ideas you provide belong to us **Copyright Notice**: - Generated videos are based on Google Veo 3.1 technology - You must comply with Google's Terms of Use - Some content may be protected by third-party copyrights

**DMCA Notice**: If you believe our Service infringes your copyright, please send a DMCA notice to: dmca@veo3o1.com The notice should include: - Signature of copyright owner - Description of infringed work - Location of infringing content - Your contact information - Good faith statement - Statement of accuracy We will promptly process valid notices upon receipt.

"Veo 3.1 AI", the logo, and other marks are our trademarks. You may not use these trademarks without written permission.

The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, express or implied, including but not limited to: ❌ Merchantability ❌ Fitness for a particular purpose ❌ Non-infringement ❌ Accuracy, reliability, or completeness ❌ Error-free or uninterrupted service

**AI Limitations**: - AI-generated content may be inaccurate or not meet expectations - We do not guarantee generation quality - Results may contain unexpected or inappropriate elements - Generation process may fail **Usage Risks**: - You assume all risks of using AI-generated content - You are responsible for reviewing and verifying generated content - We are not liable for losses caused by using generated content

The Service relies on third-party technologies and services: - Google Veo 3.1: AI video generation - Stripe: Payment processing - Cloud storage: File storage We are not responsible for the availability, accuracy, or performance of third-party services.

**No Guarantee of Authenticity**: - Generated videos are AI-created, not real recordings - Content may appear real but is fictional - Must not be used for deceptive or misleading purposes **Disclosure Requirement**: In certain situations, you may need to disclose that content is AI-generated, especially in news or media content, where it may mislead audiences, or where required by law.

To the maximum extent permitted by applicable law, we are not liable for: ❌ Indirect, incidental, special, consequential, or punitive damages ❌ Loss of profits, revenue, data, or business ❌ Loss of goodwill or reputation ❌ Use interruption or data loss ❌ Cost of substitute services Even if we have been advised of the possibility of such damages.

For any claims, our total liability shall not exceed: **Liability Cap**: - The amount you paid us in the past 12 months - Or $100 (whichever is greater)

This limitation of liability does not apply to: - Our willful misconduct or gross negligence - Personal injury or death - Fraud or fraudulent misrepresentation - Liability that cannot be limited by law

You expressly understand and agree that: - You assume all risks of using the Service - We are not responsible for your content, generation results, or consequences of use - You are responsible for backing up important data - You are responsible for complying with applicable laws

These Terms of Service are governed by and construed in accordance with: - United States Law (if applicable) - Laws of your jurisdiction (if applicable) - Without regard to conflict of law principles

**Step 1: Negotiation**: - Before formal action, contact support@veo3o1.com - We will attempt to resolve disputes amicably - Negotiation period: 30 days **Step 2: Mediation**: - If negotiation fails, parties may agree to mediation - Mediation costs shared equally **Step 3: Arbitration or Litigation**: - Parties may choose binding arbitration - If arbitration not chosen, disputes submitted to specified jurisdiction court

**Important Notice**: You agree to waive the right to participate in class actions, class arbitrations, or representative proceedings. All disputes must be brought in an individual capacity. If this waiver is found invalid, the entire arbitration agreement is void and disputes will be resolved in court.

Either party may choose to bring a claim in small claims court, provided the claim meets that court's jurisdictional requirements.

You may terminate your account at any time: **How to Terminate**: - Select "Delete Account" in account settings - Or send written notice to support@veo3o1.com **Effect of Termination**: - Immediate cessation of Service access - Unused credits forfeited (unless within 7-day refund period) - Subscriptions canceled after current period ends - Your data deleted within 30 days

We reserve the right to suspend or terminate your account at any time if: **Termination Reasons**: - You violate these Terms of Service - You engage in fraudulent or illegal activities - Your account inactive for extended period (over 12 months) - We receive court order or government requirement - You pose technical or security risks to the Service **Notice Requirements**: - We will try to provide advance notice (unless emergency) - You will receive explanation of termination reason - You have 14 days to appeal **Consequences of Termination**: - Immediate loss of all access rights - Forfeiture of all unused credits and subscriptions - No refunds (for terminations due to violations) - Generated content may be deleted

We reserve the right to discontinue or permanently shut down the Service at any time: **Notice Period**: At least 90 days advance notice **User Rights**: - Prorated refund of unused credits - 90 days to download all generated content - Assistance migrating to other services

We may modify these Terms of Service from time to time. Material changes will be notified through: - Prominent notice on website (at least 30 days) - Email to your registered email address - Pop-up notification upon login

**Express Acceptance**: - For material changes, we may require explicit agreement to new terms - If you disagree, you may terminate your account **Implied Acceptance**: - Continued use after changes take effect indicates acceptance of new terms - You should regularly review this page for latest terms