Terms of Service

You must be at least 13 years old and old enough to consent to the Service under the law where you live. If you are below the age of legal majority, a parent or legal guardian must review and agree to these Terms on your behalf. You must use the Service only in compliance with applicable law.

You agree to provide accurate account information, protect access to your sign-in method, and notify [email protected] if you suspect unauthorized use. You are responsible for activity performed through your account to the extent permitted by applicable law. Accounts and credits may not be sold, transferred, or shared without our written permission.

The Service currently supports these Veo 3.1 generation workflows:

• Text to Video: describe a scene in a written prompt without images.
• First & Last Frames: provide a starting image and, optionally, an ending image to guide a transition.
• Reference Images: use 1–3 reference images with Fast and Lite to guide a subject or visual style.

Available duration options are 4, 6, and 8 seconds where supported. Reference Images mode uses 8 seconds and does not support Auto. Resolution and aspect ratio options depend on the model and mode you choose. Review the final settings and credits required in the generator before submitting.

AI generation is probabilistic and depends on third-party infrastructure. A request may be queued, delayed or rejected. It may also fail or produce unexpected content. Output quality and prompt adherence are not guaranteed.

Input limits, supported combinations, result availability, concurrency controls, and credits required may change. Review the current generator and documentation before submitting a request.

New generation records and result links are shown in your account for up to 14 days from task creation. Provider-hosted links are temporary and may stop working sooner. Save any result you want to keep promptly. The account visibility window does not guarantee that every file will stay available for the entire period.

We do not guarantee uninterrupted, error-free, or permanently available access. Maintenance, security events, provider outages, capacity limits, legal requirements, or product changes may interrupt or alter the Service. We may modify, suspend, or discontinue a feature when reasonably necessary, subject to applicable law and existing purchase terms.

Video generation and eligible post-generation actions require sign-in and enough available credits. The credits required depend on the selected model, resolution, and action. Review the amount shown for your final settings before submitting.

The displayed credits are reserved when you submit. Any qualifying difference is restored once usage is confirmed. Restored credits keep their original expiry date.

Credits are account-bound, have no cash value, and cannot be transferred. Purchased one-time credit packs do not expire under the current product rules. Subscription credits are issued in monthly batches, including on annual plans. Each batch expires at the end of its applicable credit period.

The Service restores reserved credits when it confirms a qualifying failure or timeout. A network timeout while submitting does not by itself confirm that a task failed. If the expected credit entry is missing or a submission still needs confirmation, contact support before retrying. Include the task ID or error message if available. Dissatisfaction with a completed result does not by itself qualify for credit restoration or a payment refund; the Refund Policy and applicable law govern any refund request.

Current plans, prices, credit allocations, billing intervals, and included features are shown on the Pricing page and during checkout. Those purchase-time details form part of these Terms. We may change future prices or offers, but changes do not retroactively reduce credits already purchased.

Payments are processed by Stripe using the payment methods available in your checkout session. We do not directly store complete card numbers or card security codes.

If you purchase an automatically renewing subscription, you authorize recurring charges at the interval and price shown at checkout until you cancel renewal. For an annual plan, you are charged the annual total, and credits are issued in monthly batches. The average monthly price is not a monthly charge. Cancel renewal through the available account or billing controls before the next charge. Cancellation does not automatically refund an already paid period; Refund Policy exceptions and applicable rights still apply. Taxes, currency conversion, and bank fees may apply.

Refund eligibility is governed by the Refund Policy shown at the time of purchase and applicable law. Duplicate or incorrect charges should be reported promptly. A refund request does not guarantee approval, and processing time after approval depends on Stripe, your payment method, and your financial institution.

Prohibited uses include:

• Child sexual abuse material or sexual content involving minors
• Non-consensual intimate imagery or sexual exploitation
• Content that promotes terrorism, violent wrongdoing, or credible threats
• Hateful harassment or targeted abuse
• Fraud, impersonation, deceptive deepfakes, or misleading media intended to cause harm
• Content that violates privacy, publicity, copyright, trademark, or other rights
• Content or conduct that violates applicable law

You may not bypass access, credit, rate, safety, or security controls; probe or exploit vulnerabilities; disrupt infrastructure; submit malicious code; use stolen credentials or payment methods; or run unauthorized automation that creates excessive load or circumvents the intended product interface.

The current documentation covers the web workflow and does not describe a supported public video-generation API. A legacy account page can create API keys, but those keys do not give access to a supported generation integration. Do not use private browser routes for production automation. Review the developer API guidance before planning an integration.

These restrictions do not prohibit good-faith indexing of public pages by compliant search engines or security research expressly authorized by us.

We may reject or remove content, limit features, suspend an account, preserve evidence, or terminate access when we reasonably believe these Terms have been violated or action is necessary to protect users, providers, or the Service. Serious illegal activity may be reported to appropriate authorities. Enforcement decisions may consider severity, history, intent, and legal obligations.

As between you and Veo3o1, you retain any rights you have in prompts and images you submit. You represent that you have all rights, licenses, permissions, and consents needed to submit that content and use it with an AI generation service.

You grant us a limited, worldwide license to host, transmit, process, reproduce, and display your inputs and results only as needed to operate, secure, troubleshoot, and support the Service or comply with law. This does not grant us permission to publish private content for marketing without your direction or consent. We do not claim a license to use private inputs to train an AI model.

Any permitted use of generated output remains subject to these Terms, applicable provider terms, and the rights of others. Before personal or commercial use, check that you have the necessary rights, licenses, permissions, and clearances for that use. These Terms do not provide clearance of third-party rights.

AI output may not qualify for copyright protection in every jurisdiction, may resemble output generated for others, and may include elements that require additional rights or clearance. We do not guarantee ownership, exclusivity, non-infringement, or fitness for a particular use. You are responsible for reviewing output before publishing or commercial use.

The Veo3o1 website, code, design, documentation, and original brand assets are subject to applicable intellectual-property rights. Using the Service does not itself grant permission to copy, resell, or reverse engineer our proprietary platform materials. Rights granted by applicable software licenses or mandatory law remain unaffected.

Google, Veo, and other third-party names and marks belong to their respective owners. References describe compatibility or underlying technology and do not imply affiliation, sponsorship, or endorsement.

If you believe content accessible through the Service infringes your copyright, email [email protected] with identification of the work, the location of the challenged material, your contact information, a good-faith statement, and a statement that the notice is accurate and authorized. We may request additional information before acting.

You may stop using the Service at any time. To request account deletion, contact [email protected]; use your account email when possible. Cancel renewal of an active subscription through the available billing controls before requesting deletion. A deletion request does not by itself cancel renewal or establish a right to a payment refund. Refunds and retention obligations remain subject to the applicable policies and law.

We may suspend or terminate access if we reasonably believe you violated these Terms, created legal or security risk, engaged in fraud or abuse, failed to pay amounts due, or if continued service is no longer reasonably possible. You can contact support with questions about a restriction; any action remains subject to applicable law.

On termination, your right to use the Service ends. Provisions that by their nature should survive will remain in effect, including payment obligations, intellectual-property terms, disclaimers, liability limits, indemnity, and dispute provisions. Retention and deletion of information are governed by the Privacy Policy and applicable law.